Shipping Policy – SpareBlaze | Pan-India Delivery

Free Shipping above ₹1,500

On all prepaid orders. No hidden charges, no minimum cart restrictions on eligible PIN codes.

25,000+ PIN Codes

Covering every metro, Tier-2 city, rural town, and remote region across India.

Ships in 24 Hours

All in-stock items are picked, quality-checked, and dispatched within 24 hours (Mon–Sat).

Section 1 – Delivery Timelines

All in-stock items are dispatched within 24 hours of order confirmation, Monday through Saturday (excluding national public holidays). Delivery timelines below are counted from the dispatch date and are business-day estimates:

Zone	Areas Covered	Est. Delivery	Shipping Fee
Metro / Tier-1	Mumbai, Delhi NCR, Bengaluru, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Surat	2–4 Business Days	Free above ₹1,500
Tier-2 Cities	Jaipur, Lucknow, Chandigarh, Bhopal, Indore, Nagpur, Coimbatore, Kochi, Vizag, Vadodara	3–5 Business Days	Free above ₹1,500
Tier-3 / Rural	Smaller towns, semi-urban, and rural areas across all states	5–8 Business Days	Free above ₹1,500
Remote / Hilly	J&K, Himachal Pradesh, Uttarakhand hills, North-East states, Andaman & Nicobar, Lakshadweep	7–10 Business Days	₹99 flat
Heavy / Freight	Engine blocks, large body panels, axle assemblies (>20 kg) — nationwide	+2–3 Days additional	Calculated at checkout

Timelines are estimates and may extend during peak seasons (festive sales, Diwali, year-end), national strikes, or severe weather. You will receive proactive SMS/email alerts if your delivery is expected to be delayed beyond the stated window.

Section 2 – Shipping Charges

We keep our pricing transparent — the exact shipping fee is shown clearly at checkout before you confirm payment. Here is a complete breakdown:

Free Shipping (Prepaid > ₹1,500) All prepaid orders (UPI, card, net banking) above ₹1,500 qualify for free standard shipping to all eligible PIN codes. No coupon required.

₹0

Standard Shipping (Prepaid < ₹1,500) Prepaid orders below the ₹1,500 threshold attract a flat standard shipping fee. Applicable to Metro, Tier-2, and Tier-3 zones.

₹99

Cash on Delivery (COD) Surcharge COD orders carry an additional handling fee over and above any applicable standard shipping charge. COD is limited to orders under ₹10,000 and select PIN codes.

+₹49

Express Delivery (Select Metros) 1–2 business day delivery available in Mumbai, Delhi NCR, Bengaluru, Chennai, Hyderabad, and Pune. Shown at checkout if available for your PIN code.

₹149

Heavy / Freight Shipping For parts over 20 kg or oversized dimensions (e.g., engine assemblies, radiators, full door panels). Freight is calculated based on actual/volumetric weight and delivery zone at checkout.

At checkout

Tip: Switching from COD to a prepaid method (UPI/card) on an order above ₹1,500 saves you both the ₹99 shipping fee and the ₹49 COD surcharge — a saving of ₹148 on a single order.

Section 3 – Your Order's Journey

From the moment you confirm your order to the part arriving at your doorstep, here is exactly what happens at every stage:

Order Confirmed

Your order is recorded in our system the instant payment is verified. You receive an order confirmation email and SMS with your unique Order ID, itemised summary, and estimated delivery date.

Instant

Quality Check & Packing

Our warehouse team picks your part, performs a three-point quality inspection (visual, dimensional, and OEM cross-reference), then packs it using our multi-layer protection standards. OEM parts are sealed with holographic authenticity labels.

Within 12 hours

Dispatched

Your packed order is handed over to our logistics partner (Delhivery, BlueDart, or DTDC depending on your location). You receive a dispatch notification email containing your AWB number and a live tracking link.

Within 24 hours

In Transit

Your shipment is on its way. Track real-time movement via the link in your dispatch email or through our Track Order page using your Order ID and registered email. Tracking updates every 4–8 hours.

As per delivery zone

Out for Delivery

The delivery agent calls you before arriving. Ensure someone is available at the delivery address with a valid ID for high-value orders. If unavailable, the agent will attempt redelivery on the next business day (up to 3 total attempts).

Day of delivery

Delivered & Signed

Inspect the outer packaging before signing — if it shows visible damage, tamper, or wetness, photograph it clearly and note the damage on the delivery receipt before accepting. Contact us within 48 hours if the part inside is damaged. Your SparkPoints are credited within 48 hours of delivery confirmation.

On delivery

Section 4 – Packaging Standards

Automotive parts are precision components — a dented brake caliper or a cracked sensor housing renders the part useless. We engineer our packaging to withstand the real-world conditions of India's logistics network, including rough handling, long-haul freight, and monsoon weather:

Multi-Layer Protection

Bubble wrap inner lining, high-density foam inserts, and double-wall corrugated cartons for all delicate or metal components.

Tamper-Evident Seal

Every package is sealed with a SpareBlaze branded tamper-evident security tape that shows visible damage if the carton is opened in transit.

Authenticity Labels

OEM and certified after-market parts carry holographic authenticity stickers that can be verified against our central registry.

Invoice Enclosed

Every shipment includes a printed GST-compliant tax invoice — essential for warranty claims, returns, and input tax credit purposes.

Section 5 – Frequently Asked Shipping Questions

Can I change the delivery address after placing my order?

Address changes are possible only before the order is dispatched. Contact us immediately via email or phone with your Order ID and the corrected address. Once the AWB is generated and the order is handed over to our courier partner, address changes are not possible in transit. For future orders, save multiple delivery addresses under My Account to streamline the process.

What if I am not home when the delivery agent arrives?

The delivery agent will make up to 3 attempts on consecutive business days, calling you before each attempt. If all three attempts fail, the package is returned to our warehouse (marked RTO — Return to Origin). A refund for the item value (minus the COD handling fee for COD orders) is processed within 7–10 business days of the package reaching us. To reschedule a delivery attempt, contact the courier directly using the tracking number from your dispatch email.

Do you ship to APO/FPO military addresses or outside India?

SpareBlaze currently ships exclusively within India and does not support APO, FPO, or international shipping addresses. We cover all 28 states, 8 union territories, and over 25,000 PIN codes domestically. International shipping is on our development roadmap — register your interest by contacting us at support@spareblaze.com and we will notify you when it becomes available.

How are heavy or oversized parts like engine assemblies shipped?

Heavy parts (over 20 kg) and oversized components such as engine assemblies, gearboxes, full door panels, and large body panels are shipped via surface freight using specialised automotive logistics partners. These shipments are palletised or crated depending on the item's fragility. Freight charges are calculated at checkout based on the actual or volumetric weight (whichever is higher) and your delivery zone. Delivery for freight shipments takes an additional 2–3 business days beyond the standard timeline for your zone. Our team will call you to coordinate a convenient delivery window for large freight items.

Already ordered?

Enter your Order ID and registered email on our tracking page to get real-time shipment updates — including your package's current location and expected delivery date.

Track My Order Contact Support