Return Policy

You can request a return within one day of the delivery date, provided the part meets every condition below:

• Unused and never fitted to a vehicle. Once a part has been mounted, torqued, or connected — even briefly — it can no longer be resold as new, so it falls outside the return window.
• In its original packaging, with everything it came with. Boxes, mounting hardware, gaskets, connectors and any printed material should all be included.
• Linked to a valid Order ID or invoice. We use this to confirm the purchase date, price paid, and the part's return eligibility.
• Reported within the right window for the situation. Damage, defects and wrong-item shipments should be reported within 48 hours of delivery (see the section below); everything else must be reported within that first day.

Return windows can vary by product. Certain categories — think custom-sourced parts or short-shelf-life items — carry a shorter window or aren't returnable at all for reasons beyond fit or preference. The exact terms for any item are always shown on its product page, so check there before you buy if you're unsure.

• Electricals and electronics. Sensors, control units, ignition parts and similar components can't be tested for a "return" the way a mechanical part can, so these are excluded once opened.
• Fluids and consumables with a broken seal. Engine oil, brake fluid, coolant and similar products can't safely be resold once opened.
• Parts showing any sign of installation or use. Torque marks, scratches from fitment, or contact with fluids all void return eligibility.
• Special-order or custom-sourced parts. If we sourced something specifically for your vehicle outside our regular catalogue, that order can't be unwound once placed.
• Clearance or final-sale listings. These are marked clearly at checkout and are sold as-is.
• Unsealed perishable parts such as filters and bulbs, once removed from their manufacturer packaging.

If something went wrong on our end, it's on us to fix it — fully, and quickly. This covers four specific situations:

Report it within 48 hours of delivery, with clear photos (or a short unboxing video for damage claims) sent to returns@spareblaze.in. For any of these four situations, pickup is free and you can choose a full refund or a like-for-like replacement — see Sections 4 and 6.

Refunds always go back to the original payment method used for the order — we can't redirect a refund to a different card or account. Once inspection is complete, here's what to expect:

What you get back: the full price you paid for the part, with no restocking fee, whenever the return is due to damage, a defect, or our error. If you're returning something simply because it wasn't needed after all, the product price is refunded in full and only the actual return shipping cost — if we arranged the pickup — is deducted. We'll always tell you the exact amount before the return is finalised, so there's never a surprise on your refund.

This policy governs returns — sending an unused or clearly problematic part back within the return window described above. It's a different thing from a warranty claim, which covers a part that was installed, worked correctly at first, and later failed within its manufacturer or seller warranty period.

Every product listing shows its warranty coverage, if any, alongside its return terms. If your return window has closed but a part is still within warranty, you're not out of options — reach out to us with your Order ID and a description of the issue, and we'll guide you through the warranty process, which may involve the manufacturer directly depending on the brand.