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Cancellation and Refund Policy

Cancellation & Refund Policy 

At SpareBlaze, we aim to provide a smooth and trustworthy shopping experience. Please read our cancellation and refund terms carefully to understand your rights and our procedures.

Order Cancellation Policy

  • Before Shipping:
    You may cancel your order within 12 hours of placing it, provided it has not yet been shipped.
    ➤ To cancel, email us at support@spareblaze.com or WhatsApp us at +91 99806 46148.
  • After Shipping:
    Once an order has been shipped, it cannot be cancelled. You can, however, request a return after delivery under our return policy.
  • Special-Order/Refurbished Items:
    These items cannot be cancelled once processing begins, as they may be customized or sourced specifically for you.

Refund Policy

Refunds are issued only under the following conditions:

🔹 Eligible Refund Cases:

  • You cancelled the order before it shipped.
  • You received the wrong product.
  • The product was defective or damaged and reported within 24 hours of delivery.
  • The product was returned in unused, original condition within 7 days of delivery and approved after inspection.

🔹 Non-Refundable Cases:

  • Item was damaged after delivery or during installation.
  • Item was returned without original packaging or is used.
  • Electrical parts that have been installed.
  • Customized, used, or special-order items.

Refund Method & Timeline

  • Approved refunds will be processed to your original payment method (UPI, card, net banking, etc.).
  • Refunds are typically completed within 10–15 business days after we receive and inspect the returned item.
  • If you paid via Cash on Delivery (COD), we’ll request your bank details for a direct bank transfer.

Return Shipping Responsibility

  • In most cases, the customer is responsible for return shipping costs unless the item was sent in error or defective on arrival.
  • Please use a trackable courier service when returning items.

How to Request a Cancellation or Refund

  1. Contact our support team via:
  2. Provide your order number, reason, and relevant photos if applicable.
  3. Our team will guide you through the process within 24–48 hours.

SpareBlaze reserves the right to decline cancellations or refunds that do not meet the above conditions. We are committed to maintaining fair and transparent policies for both customers and vendors.

Thank you for choosing SpareBlaze. We’re here to ensure your experience is smooth, reliable, and backed by great service.